Privacy Policy

Introduction

NP Equipment (“we,” “us,” “our”) values the privacy of our customers and website visitors. This Privacy Policy explains the types of information we collect, how it’s used, shared, and the choices you have regarding your personal data.

Introduction

  • Contact Information: Name, email address, phone number, mailing address
  • Purchase History: Products purchased, order dates, payment information (processed securely, we may not store full credit card details)
  • Device Information: IP address, browser type, operating system, referring website
  • Usage Data: How you interact with our website (pages visited, time spent)
  • Information You Provide: Feedback, survey responses, support inquiries

How We Use Your Information

  • Order Processing: To fulfill orders, process payments, and communicate about your order.
  • Customer Service: Respond to inquiries, troubleshoot issues, and provide support.
  • Marketing and Communication: Sending promotional materials, newsletters (only with your clear consent).
  • Website Improvement: Analyze website usage to optimize the user experience.

Information Sharing

We may share your information in limited circumstances:

  • Service Providers: To assist with operations, like shipping, payment processing, website hosting.
  • Legal Requirements: To comply with legal obligations, court orders, or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of the company.

Your Choices

  • Opt-Out of Marketing: Unsubscribe from emails using the link provided, or contact us.
  • Cookies: Adjust browser settings to manage cookies, though doing so may limit some website functionality.
  • Accessing and Updating Info: You may have the right to access, correct, or update your personal information by contacting us.

Data Security

We implement measures to protect your data, but no system is 100% secure. In the event of a breach, we will promptly notify affected individuals if required.

Children's Privacy

Our website is not intended for children under [age – check relevant laws]. We do not knowingly collect information from children.

International Transfers

Your information may be transferred and stored outside your country of residence, where privacy laws may differ.

Changes to Privacy Policy

We may update this policy. The “Effective Date” will indicate changes. Continued use of the site indicates acceptance of the revised policy.