HelpDesk
nConnect provides HelpDesk Service for clients who need support, with no additional cost for 365 days.
No Need Programmer
No need to hire a programmer to maintain your website.
No Charge
No additional fee for HelpDesk Service for 1 year.
Support within 14 Days
Content updates or fixes within 14 business days.
HelpDesk Features
HelpDesk support for 1 full year at no additional cost
Update Information
Update website content without extra charges.
Monitor Performance
Monthly website checks to improve performance.
Suggestion
Guidance on content and usage for better results.
Analytics Report
Every website supports marketing with insights and recommendations.
Zoom Service
Zoom support for guidance and usage tips, available 365 days.
Chat Support
Chat support from our specialists throughout the year.
HelpDesk Terms & Conditions
Helpdesk service is available only for clients who built websites with nConnect.
HelpDesk is available within 365 days after the website is published.
Content update requests are completed within 14 business days after confirmation email.
Content updates cover product updates, page content changes, or page improvements within scope.
nConnect reserves the right not to alter submitted content to ensure accuracy.
We reserve the right to extend service time in special cases with prior notice.
Service days are counted from the date of confirmation email.
HelpDesk service applies on business days only (Mon–Fri), excluding weekends and holidays.